Frequently asked questions.

Initial consultations with treatment are £85 and last 1 hour 15 minutes. Follow-up appointments are £70 and last one hour. These fees include all ancillary techniques and lifestyle advice. Payment is due via bank transfer upon receiving the link in your booking confirmation.

Cancellations within 48 hours of the appointment will be charged in full. This helps keep the clinic running smoothly and allows others to access available slots. Thank you for your understanding. If you need to cancel, please use the link in your booking confirmation email or contact me at hello@bonnietompson.com as soon as possible.

This is a very common question in clinic! You can read more about Chinese medical theory and Western physiological mechanisms here.

Yes, acupuncture is a safe and effective treatment when performed by a qualified practitioner. You can learn more about my training and qualifications here. The British Acupuncture Council (BAcC), of which I am a member, ensures practitioners undergo rigorous training in Chinese medicine, acupuncture techniques, safety and Western medical sciences. It is the only UK regulatory body accredited by the Professional Standards Authority for Health & Social Care (PSA).

Acupuncture sensations vary from person to person, but the experience is commonly described as relaxing and not painful. When the needle is inserted you may feel warmth, tingling or heaviness at the point, which subsides. However, when addressing certain conditions or releasing myofascial trigger points, this may feel more intense.

The sensations, known as "de qi," indicate that the needle is stimulating Qi and Blood flow. Many people also report a deep sense of calm or a gentle energy shift during treatment. For sensitive patients I often use even finer needles to minimise discomfort.

Understandably, many people feel nervous at the thought of acupuncture. To put things in perspective, acupuncture needles are roughly the width of a hair—very different from the larger needles used for injections! I’m always mindful to introduce treatment gently. During the first session, I may only use a few needles and incorporate other non-invasive techniques. If you’d prefer no needles at all, I also have alternative methods to stimulate Qi and restore harmony to your body.

Generally, yes. Acupuncture is increasingly being integrated into Western medical practices. During your first consultation we will discuss any medications or treatments you are currently receiving. I am trained to identify contraindications, but if you have any concerns, it’s always a good idea to check with your doctor before starting acupuncture.

It’s difficult to say from the outset, as everyone responds to treatment differently. Acute conditions tend to improve more quickly than long-standing, chronic issues. That said, even symptoms present for years can sometimes shift within just a few sessions. I often recommend four treatments and then a review, but we’ll discuss this in more detail during your first appointment.

Not at all! Traditionally, acupuncture was used as a form of preventative medicine. Health is more than just the absence of illness and acupuncture is a powerful tool for maintaining balance. Many patients, once feeling better, choose to return every few months to support their well-being. Others seek acupuncture initially to improve sleep, strengthen immunity, and enhance overall physical, mental and emotional vitality.

In a word, no. Traditional acupuncture is a component of Chinese medicine, an ancient system of healthcare. It treats both symptoms and root causes by addressing the individual’s unique patterns of disharmony. In contrast, dry needling—commonly used by physiotherapists—focuses on muscle trigger points and does not incorporate Chinese medical theory, targeting symptoms rather than underlying causes. Medical acupuncture, while utilising acupuncture techniques, is based on a Western medical model. Additionally, traditional acupuncturists typically undergo at least three years of degree-level training, whereas dry needling or medical acupuncture may be learned in a weekend or several months.

Loose-fitting clothes are best so that I can access different areas of your body while keeping you comfortable. I also have a heat mat and fresh blankets for each patient to keep you warm.

I am saving my sanity and Qi, for now ; ) Watch this space.